LUPA ONLINE
An online supermarket with a complicated user experience results in user frustration when shopping online. We redesigned the site to make the experience more intuitive and efficient.
TYPE
UI PROJECT
TIMELINE
1 MONTH
YEAR
2023
CONTENT
SUPERMARKET
ONLINE
SHOPPING
CHALLENGE
Our first step is to address the challenge of improving the user experience on Lupaonline.com.
By analysing the current site, we identified issues such as a cluttered interface, difficulty finding products and navigation problems.
We set clear goals: improve usability, increase conversions and reduce cart abandonment rates by redesigning the site.
DEVELOPMENT
Part of the challenge is based on redesigning and improving the site while maintaining both the main colours and the actual structure of the site.
Keeping this in mind, we moved into the development process. We start with the development of high fidelity interactive prototypes using the Figma tool.
These prototypes allowed us to simulate the end user experience and test navigation and functionalities.
Through iterations and testing with real users, we obtained valuable feedback to refine the interface and optimise the user experience.
SOLUTION
In the solution stage, we focused on applying an attractive and coherent visual design that reflected IVAJ's identity and appealed to young people. We selected vibrant, fresh colours and modern, legible typography to enhance the user experience. We carefully designed each page of the shop, making sure it was intuitive and easy to use.
In addition, we implemented usability features such as search filters, clear product categorisation and a simplified checkout process to ensure a seamless experience for users.
Finally we tested the shop to identify any areas for improvement and ensure that the new IVAJ online shop met its objectives of providing an easier and more intuitive experience for young people in the region.